A complete queue management system (QMS), software and hardware, that takes customers from token to service in five easy steps. Tokens come from a kiosk, the web, SMS or the call centre and are assigned to a free counter automatically.
Customers wait comfortably with digital signage and voice announcements, staff serve, recall or transfer with one click, and managers get feedback and central MIS reports. We design, supply, install, configure and support the whole system.
What it includes
- 1 Token from kiosk, web, SMS or call centre
- 2 Assign to a free counter
- 3 Wait with digital signage and voice calls
- 4 Serve, recall or transfer in one click
- 5 Report with feedback and central MIS
Already in use
Installed with hardware at Ibn Sina Diagnostic Center, Lalbagh
How we work
- UnderstandWe study your process and requirement.
- ProposeThe smallest, smartest solution and a clear quotation.
- Build and installDevelopment, set-up, testing and training.
- SupportMaintenance and help after go-live.