OS IT Solutions designed, supplied, installed and commissioned a complete queue management system, software and hardware, for Ibn Sina Diagnostic & Consultation Center, Lalbagh.
The system covers token generation and automated queue processing, counter-wise patient calling, LED/LCD displays, voice announcements, an administrative dashboard with reports, and a monitoring console. Our team installed and configured all hardware, integrated and tested the system, trained users, and continues to provide technical support and maintenance.
In its experience certificate of 12 September 2026, the centre wrote that the system “has significantly improved our patient service workflow, minimized waiting time, enhanced operational efficiency, and contributed to a better patient experience.”
